Technical Support

Each test kit includes detailed instructions for result interpretation. Generally, two lines indicate a positive result, one line indicates negative, and no lines indicate an invalid test that should be repeated.

Most CheckFor tests have a shelf life of 18-24 months when stored at the recommended temperature (2-30°C). Check the expiration date printed on each test kit.

Tests should be stored and used within the specified temperature range for optimal performance. Using tests outside this range may affect accuracy and reliability.

Contact our quality team immediately at [email protected] or call our hotline. Please provide the lot number, expiration date, and details of the issue.

Yes, our training materials are available in English, French, Swahili, and other languages upon request. Contact support for specific language requirements.